CBSE SAMPLE QUESTION PAPER Class XIIth  -   Business Studies

 

Time: 3 Hours                                                                                                                                                Max. Marks: 100

General Instructions:

1.  Answers to questions carrying  1 mark may be from one word to one sentence .

2.  Answer to questions carrying  3 Marks may be from  50 to  75 words.

3.  Answer to questions carrying  4 - 5 marks may be about  150 words

4.  Answer to questions carrying  6 marks may be about  200 words .

5.  Attempt all parts of a question together.                                                    

                                                             

1.  'In order to be successful an organization must change its goals according to the needs of the environment'. Which

        characteristic of management is highlighted in the statement?                       (1)

2.    To meet the objectives of the firm the management of Akshay Ltd. offers employment to physically challenged persons.

      Identify the organizational objective it is trying to achieve.               (1)

3.    "The Principle(s) of Management are different from those used in pure science". Write any one difference.          (1)

4.    Why is it said that management principles are universal? (1)

5.    A Company needs a detailed plan for its new project. 'Construction of a Shopping Mall'. What type of plan is it?                  (1)

6.    One of the functions of Management is considered a base for all other functions. Name that function.      (1)

7.    Give one example of 'noise' in the process of communication.     (1)

8.    What is 'Supervision.    (1)

9.    Which Consumer Right gives the business firms freedom to set up their own consumer service and grievance cell?            (1)

10.  Mr.Sanjay purchased a diesel car for Rs.7 lakhs from an automobile company and found its engine defective. Despite many

      complaints the defect was not rectified. Suggest to him the appropriate authority where he could file a complaint under

      Consumer Protection Act. (1)

11.  Does control help in 'judging the accuracy of standards' and 'improving motivation of the employees'? Explain.    (3)

12.  Explain the term 'Financial Planning'.      (3)

13.  State any three objectives of National Stock Exchange of India. (3)

14.  Distinguish between the concepts  'product' and  'production' in Marketing keeping following as the base:           (3)

            (i)   Focus

            (ii)  Means

            (iii) Ends

15.  Are the shareholders of a company likely to gain with a debt component in the capital employed? Explain with the help of an

      example.   (3)

16.  State any four benefits of training.          (4)

17.  Taking corrective/remedial action is the last step in the process of one of the functions of management.   (1+3=4)

         (a)  Name the function.

         (b)  Explain the other steps of the above mentioned function.

18. Mohan and Sohan are friends working in Surya Ltd. as Production and Sales Manager respectively. In an interdepartmental

      meeting Sohan informed Mohan about a change in the marketing policy of the company.

         (a)           Identify the type of communication used in the above example.

         (b)  Name & explain any two networks of the type of communication identified in part(a).             (1+3 = 4)

19.  Distinguish between delegation & decentralization of authority on the following bases:                       (4)

            (i)    Nature

            (ii)   Purpose

            (iii)  Freedom of action

            (iv)  Level of authority  

20.  State any four responsibilities of a consumer while purchasing/ consuming goods/ services.         (4)

21.  Explain the term 'Co-ordination' and its importance in management.       (2+3=5)

22.  'Determination of the Price of a Product' is influenced by many factors. Explain any five factors that have an influence on price.           (5)

23.  Explain the following principles of management:

            (a)   Equity.

            (b)   Remuneration of Employees.         ( 2½+2½=5 )

24.  In spite of best efforts of managers sometimes planning fails to achieve desired results due to its limitations. Explain any five

      limitations of planning.       (5)

25.  Explain any five functions of a Stock Exchange. (5)

26.  What is meant by 'Functional organizational structure'? State any two advantages & two disadvantages of such structures.

                                                                                   OR

       Describe the steps involved in the process of 'Organizing' .         (6)

27.  You are the Personnel Manager of Anoop Ltd . You want to appoint staff for your company. Explain the 'Selection Procedure'

      you should follow for this.

                                                                                    OR

       Your school has vacancies of teachers. The eligible staff had already been promoted to some   posts. Still some vacancies are left.

      Explain any four sources of recruitment you will use for filling-up these vacancies.               (6)

28.  In an organization there are many leaders. But a good leader must be a distinguished one. Suggest any four qualities that a good

      leader must possess.

                                                                                    OR

       'It is only 'Motivation' through which the managers can inspire their subordinates to give their best to the organization'. In the light

      of this statement explain any four points of importance of motivation.          (6)

29.  What is meant by 'Working Capital'? Describe any four factors which affect the working capital requirements of company.

                                                                                     OR

       What is meant by 'Fixed capital'? Describe any four factors which affect the fixed capital requirement of a company.             (6)

30.  'It is necessary that goods & services must be made available to the customer at the right place, in right quantity and at the right time'.

         (a)   Name and explain the concerned element of marketing-mix.

         (b)   Explain the components of this element.        (2+4=6)

                                                                                     OR

       'Various tools of Promotion are used by the marketers to promote their products'.

          (a)   Name and explain the most commonly used non-personal tool of promotion which is paid for by the marketer.

          (b)   Explain any two merits & two limitations of this tool                         (2+4=6)

Tips: 1.  Follow the word limit strictly, do not exaggerate your answer 2.  Concentrate on the contents of the answer 3.  Your answers should be precise and to the point. 4.  Long answers do not fetch good marks but good answers fetch good marks. 5.  Make diagrams and figures wherever necessary to explain your points. 6.  Your answers should be point wise, do not write answer like an essay, highlight the points      with a sketch pen ( not red ) or highlighter. 7.  Always try to attempt all parts of an answer at one place and in continuation. 8.  Attempt the questions serially, as far as possible . 9.  Don't forget to write question number properly, on the left margin of the answer sheet. 10. Very Important - read question properly twice and then answer it . ÙæðÅUÑ- Øã °· âñ{ÂÜ ÂðÂÚ ãñ ÁMÚè Ùãè´ ç· §âè ×ð¢ âð ÂÚèÿææ ×ð´ ÂýàÙ ¥æ°¢Ð

Praveen Naidu PGT - Commerce K.V.No.1 Hbk Dehradun